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Screening Officer

Bracknell Forest Council
£11,455 - £13,952 + £304 LWA
The Commercial Centre
Working Pattern:
Evenings/Part Time/Weekends
18.5 hours per week.
DBS Check:
Closing Date:
03/08/2020 at 23:55 PM
Bracknell Forest Council

An exciting time to join the Emergency Duty Service


This is an exciting time to be joining the Emergency Duty Service as we have remodelled our service structure.  Safeguarding Berkshire out of hours


We care about the wellbeing of our service users and work with partner agencies to protect some of our most vulnerable service users.  The Berkshire Emergency Duty Service (EDS) is seen as a safe and effective service, safeguarding the children and vulnerable adults of Berkshire.


Because we’re Bracknell Forest.


What it’s like working in our team…


The Emergency Duty Service (EDS) is the primary contact for members of the public and professionals who have concerns about a child or vulnerable adult’s welfare and safety outside of normal office hours, and an out of hours Appropriate Adult Service that provides a response to vulnerable Adults/Children and Young People who find themselves in police custody. EDS responds to all social care emergencies that arise out of hours and which cannot be left until the next working day.


Working on a Rota, EDS workers give priority to those people at greatest risk and provide social work assessments and emergency help until the next working day when daytime services will take over.           


You will be supported to carry out the following duties, responsibilities and training…



  1. To be part of the Screening Officer rolling rota providing crisis social work intervention in partnership with safeguarding agencies 365 days a year. This will involve working evenings, weekends and Bank Holidays.
  2. To act as the single point of contact for members of the public and partner agencies who may have concerns over a child, young person or vulnerable adult.
  3. To process and screen contacts in accordance with referrals from professionals and families concerning children and adults in a timely, efficient and safe manner.
  4. Providing accurate information and advice as necessary within strict timescales.
  5. Responsible for entering details of all initial enquiries and contacts onto the MIS electronic system and uploading associated documentation and sent to the Duty Manger in a timely manner.


The benefits you will experience are…



  • You will be part of a varied and dedicated team in an environment that will provide you the opportunity to develop new skills.
  • Working as part of a dynamic, highly skilled and supportive team
  • Centrally located offices with easy access to the regenerated town centre
  • Internal sports and social club opportunities.
  • Local Government pension scheme
  • A wide selection of benefits including; sports centre discounts, car loans and eligibility for an NHS Rio card which gives discounts in retail outlets


What we’re looking for…


We are looking for people who have experience of front-facing customer work, who hold an NVQ 111 or evidenced equivalent experience to the role. You will need to be prepared to work unsocial hours including evenings, weekends and Bank Holidays.  You will have initiative and the ability to work within the team and to internal timescales.


Interview date


Interviews will be held on 30 July 2020



Want to ask us a question?


If you believe you have what it takes to work for a fast moving, diverse and dynamic service and would like further information then please contact either:


Name - Caroline Rowsell

Job Title - Assistant Team Manager

Phone Number – 01344 786 512



Name – Alison Small

Job Title - Assistant Team Manager

Phone Number – 01344 786 512



As part of the Council’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified.


Equal Opportunities

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.

Further information on this vacancy