Assistant Community Services Manager - Adult Social Care Hub
About you…
This is a fast-paced and rewarding role where you will help manage risk, champion best practice and ensure safe and responsive services for our residents. If you enjoy working collaboratively and thrive on challenges this is your opportunity to make a meaningful impact.
You will bring proven leadership experience in adult social care with a strong commitment to person-centred practice and safeguarding. Skilled in managing teams, workflows and complex cases you will drive service improvements and work closely with partners to deliver high-quality outcomes for residents.
About the team…
You will join a supportive, collaborative team based at Time Square, Bracknell, with the flexibility of a hybrid working model. We value innovation, shared learning and a strong commitment to improving outcomes for adults in our community.
From Care Act and carers assessments to safeguarding enquiries and mental capacity decisions, we are at the forefront of statutory responsibilities. Our culture is inclusive and focused on professional growth, where your ideas and leadership will make a real difference every day.
We offer comprehensive induction, ongoing professional development and access to leadership training to help you succeed in your role.
Key responsibilities…
As an Assistant Community Services Manager your main duties will include:
- Lead and support the Hub team to deliver statutory duties under the Care Act, Mental Capacity Act and safeguarding frameworks.
- Manage workflow and performance, including oversight of waiting lists and timely responses to referrals.
- Provide guidance on complex cases, ensuring safe, person-centred practice across assessments and safeguarding enquiries.
- Drive service improvement and foster collaboration with internal teams and external partners.
- Monitor compliance, quality assurance and contribute to audits and inspections.
Our benefits…
- 28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.
- Hybrid working opportunities to support your wellbeing and work-life balance.
- Paid employee volunteering scheme.
- Local government pension scheme, with life insurance cover.
- Electric vehicle salary sacrifice scheme (subject to eligibility).
- Reimbursement of Social Work England registration.
- Reimbursement of HCPC registration.
- Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
- Career development through internal and external training opportunities.
- Enhanced maternity, paternity, adoption and fostering leave.
- Employee Assistance Programme (EAP) to support your health and wellbeing
- Inclusive and social working environment with a variety of staff networks and a sports and social club.
Find out more about all our benefits or see the candidate pack.
Our values
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.
Reasonable adjustments
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process. Find out more about reasonable adjustments.
Interview date
The interviews' date is to be confirmed.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact: Leila Hall, Community Service Manager, Leila.hall@bracknell-forest.gov.uk
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
Candidates should be able to demonstrate experience of working within the current Social Care System and Framework.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
Equal Opportunities
Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.
How to apply
Please apply online via the link provided.