Vacancy details

We have an exciting opportunity for a Case Worker to join the Disabled Facilities Grant (DFG) Service at Bracknell Forest Council, on a full-time, permanent basis. This varied and rewarding role will support the delivery of both mandatory and discretionary grants, helping disabled and vulnerable residents to live safely and independently at home.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

About you...

You will work closely with occupational therapists, surveyors, contractors and housing partners to coordinate housing adaptations, manage grant applications, analyse tenders and ensure works are completed to specification. Using your working knowledge of housing adaptations and relevant legislation, you will maintain accurate records, attend site visits and assist in preparing technical documentation.

The role combines technical awareness, administrative support and excellent customer service, requiring strong organisational skills and attention to detail. It is ideal for someone with experience in housing, construction and social care settings, looking to make a direct impact in the community.

About the team...

The Disabled Facilities Grant team is a small but busy team providing an extensive and responsive service to clients. We support each other by working closely together to achieve the right results and to deliver a holistic service to clients. 

We have strong teams and excellent manager relationships. Expert advice is there whenever you need it. Put simply, a career with us means having everything you need to build on your skills. To build better relationships and even better communities. 

While the main office base is Time Square, Bracknell, this is an agile working role. Home visits and on-site work will be required based on the needs of the role and service delivery.

Key responsibilities...

• To undertake all required activities in support of the functions of the DFG service, these include requests from residents and referrals from occupational therapists for mandatory and discretionary grants.
• To provide administrative assistance and support as required, including maintaining all appropriate records, preparing reports, letters, attendance at meetings, minute taking, organising meetings etc.
• To utilise appropriate IT packages to record, update, collate, analyse and present information and data.
• To establish, monitor and maintain accurate information and appropriate control systems.
• To check final accounts and defects liability and advise clients on payment as appropriate.
• To deal with correspondence and enquiries from clients, contractors, colleagues and/or their representatives.

Our benefits...

• 28 days* annual leave increasing to 33 days* after 3 years’ continuous service.
• The opportunity to buy up to 10 additional days* annual leave per year and sell 5 days.
• Hybrid working opportunities to support your wellbeing and work-life balance. 
• Electric vehicle salary sacrifice for an electric car at a fixed monthly cost (subject to eligibility).
• An inclusive and social working environment with a variety of staff networks. 
• Local government pension scheme.
• Life insurance cover (linked to the pension scheme)
• Enhanced maternity, paternity, adoption and fostering leave. 
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits such as annual leave entitlements, occupational maternity/paternity leave, and more. (Terms and Conditions apply – please refer to candidate pack for more information.)
• Career development through internal and external training opportunities. 
• A great office location next to travel links and Bracknell Forest’s thriving town centre. 
• Employee Assistance Programme (EAP) to support your health and wellbeing. 
• Sports and Social Club.
• Staff dental and health plans. 
• Discounted leisure centre and gym membership. 
• Supermarket discount. 

*(pro rata for part time)

Our values

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Reasonable adjustments

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process.  

Interview date

Candidates will be shortlisted upon receipt of their application and we reserve the right to close the advert once a suitable candidate has been found. To avoid disappointment, you are advised to submit your application as soon as possible.

Interviews will be held online via the Teams app. We reserve the right to amend this to in person interviews at our offices.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact: 

Name: Tammy Grey

Job title: Disabled Facilities Grant Team Manager

Phone number: 07877548772 

Email: tammy.grey@bracknell-forest.gov.uk

At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambitious and inclusive. Please see our candidate pack for more details.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.

We can only accept applications from candidates currently residing in the UK.

Candi dates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please. 

Equal Opportunities

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.