Vacancy details

We are investing in an improved Library Service as Community Hubs. To provide better opportunities for our residents.

We are always looking for better ways of doing things. How can we make the most of our library resources? Create exciting spaces that our residents want to spend time in? These are just some of the things you could be looking at when you join us. You’re going to have a big impact on what we do, so you’ll be trusted to take ownership of your work. There’ll always be room for your ideas here and having the opportunities to learn, develop and progress.

Put simply, a career with us means having everything you need to build on your skills. To build better relationships. To build even better communities.

Because we’re Bracknell Forest.

What we’re looking for…

We are looking for a confident and enthusiastic person, with a passion for customer care and with strong ICT skills, who can make a positive contribution to the team. You will also show determination and resilience to achieve results.

What it’s like working in our team…

This is an exciting time to join Bracknell Forest Libraries as we are, not only rolling out Open+ technology to extend opening hours, rather like 24-hour gyms, in all 9 Libraries, but also developing them into Community Hubs. You will be joining a team of dedicated staff plus volunteers, committed to delivering our core offers and wide-ranging events’ programme, providing an excellent service to all of our customers.

The post-holders will work an average of 37 hours per week in all Libraries in the Borough, working two Saturdays out of three, with Wednesdays as the corresponding day off during the weeks when Saturdays are worked. As the purpose of the role is to provide cover when and wherever required, the hours and locations of work will vary each week and the hours are not fixed. The postholders must, therefore, be able to work flexibly and travel between branches. 

You will be supported to carry out the following duties, responsibilities and training…

• Provide a high quality service to the public via all service points within Bracknell Forest Borough Council, answering information enquiries in person, by telephone, and digitally, and to support customers in the use of ICT / printing facilities.
• Assist customers to issue, return and renew items of stock using the self-service kiosks.
• Promote areas of stock by creating and updating new monthly displays.
• Assist with the organisation and running of activities and events for all age groups to generate library income, including the sale of goods and services as required.
• Support volunteers allocated to branches, assisting with their training and helping them to feel part of the team.

The benefits you will experience are…

• Generous annual leave commencing at 25 days increasing after 3 years’ service to 28 days (pro rata for part time). With additional annual leave purchase policy.
• Opportunities for flexible and agile working, we offer a hybrid model of working to promote flexible working around personal and family commitments.
• An inclusive and social working environment with a variety of staff networks.
• Regular opportunities for development with internal and external training courses.
• A great office location next to travel links and the regenerated town centre.
• Internal sports and social club opportunities.
• An extensive employee assistance programme (EAP) to support health and wellbeing.
• Discounted leisure centre and gym membership.
• Supermarket discount.
• Local government pension scheme / Life insurance cover.

Interview date

Interviews will be held on 23^rd August. 

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. Additionally, this approach allows the recruiting manager and the team to establish connections with potential team members

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Micheline Katts, Central Services Manager: Phone Number: 01344 352403

At Bracknell Forest we champion equality, diversity and inclusion and welcome applications from candidates from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, or age. As a Disability Confident Employer, please let us know if you need any adjustments at any point during the recruitment process by contacting our friendly recruitment team on recruitment@bracknell-forest.gov.uk

At Bracknell Forest Council, we aim to create an inclusive, ambitious and always learning workplace culture that promotes wellbeing. We empower our people to prioritise their wellbeing and support each other, ensuring they can be themselves, perform their best and deliver exceptional service to our residents. The Bracknell Forest Council Wellbeing Network is made up of various employee wellbeing support groups; we currently have 35 Wellbeing Champions who are all certified Mental Health First Aiders, Disability and Neurodiversity Staff Forum, Pause for Menopause Open Forum.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

Any candidates that are currently residing in the UK and wishing to apply who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant criteria.

No agencies please.

Equal Opportunities

Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.

How to apply

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.